We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
hello, i can't send email notifications to my clients and employees, i have google smtp email configured but it doesn't send emails
I have gmail smtp configured and allow unsafe applications in gmail configuration
it still doesn't work
Hi, Manuel!
Thank you for your inquiry.
1. Please reach out to your hosting provider and ask if there are any additional settings that should be done in order to use Google STMP on your WordPress.
2. You can add any data you want to send to Stripe by inserting the corresponding placeholders to the MetaData description in Amelia -> Settings -> Payments -> Stripe:
Also, you have to add the corresponding placeholders to the Notifications templates on the Notifications page (for example, %custom_field_1%).
Hope that will help.
Best Regards.