May I kindly ask you to please proceed the correspondence in English, as I'd like to make sure I provided you the correct information
For booking multiple services at once, it would be the best to use Packages of Services, from the Pro Licence.
With Packages of Services, you can group services and offer x number of appointments for each one; and it allows a customer to book all those services at once, and make one payment immediately.
I use google translate to put it in english I understand about the packages .. but there would be infinite packages The idea is that the client reserves a service and without leaving to be able to add other services, regardless of what they are, and that the reservation is added and reserving n hours. many of our clients take advantage of the day and do various things .. It is an aesthetic company for example, a person can do: Arrives at 8 am - Uva rays, I go out and do a waxing of legs, arms, face and then to finish a foot massage in the end there are 5 different services and it leaves at 12 what is not viable for us is that you have to make 5 reservations and the packages do not work, because the combinations are infinite
I apologize for the later response, as we don't work on weekends.
Exactly - only with Packages of services it's possible for a customer to book multiple services at once (book service A, service B, service C, and pay for them at once in one go).
You can limit the packages by creating a package that will have 1 appointment for each service.
They would not be obliged to use all services in one day.
This option limits you from having to make as many Packages as there are combinations
what I need is that they can add different services and that they do one after another, calculating the time - Choose Service A (1h) Start 8h Add another? - Choose Service B (0.5h) Add another? - Choose Service E (0.5h) Add another? - Choose Service F (1h) End 11h
Without that feature, the amelia plugin doesn't work for me :( I bought it a month ago, but between initial problems and configuration I have not noticed this problem until now is it possible to get the money back?
I understand what you need; unfortunately the Packages have fixed amount of service appointments that are offered. You can suggest that as a feature request here, or check if there is such request there and vote for it.
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
Unfortunately, it isn't possible to process a refund for your purchase, as it will be 2 months from purchase in 3 days time.
Our company policy is 15 days money back guarantee, and in some cases we can process a refund 1 month from the purchase, but it can't be processed later than that in any case.
Our sales provider, Paddle, can't process a refund after this period of time neither, I apologize.
Hola
El 90% de nuestros clientes aprovechan el día y reservan múltiples servicios, y no es viable reservar uno a uno
Nos interesaría poder reservar varios servicios y que se vayan acumulando el tiempo
Es posible?
Lo tenéis previsto como nueva funcionalidad?
Nos hemos dado cuenta ahora que está funcionalidad no está y ya han pasado los 15 días de retorno y nos vemos con una compra que no nos servirá...
.Hello Ferre,
thank you for reaching out to us!
May I kindly ask you to please proceed the correspondence in English, as I'd like to make sure I provided you the correct information
For booking multiple services at once, it would be the best to use Packages of Services, from the Pro Licence.
With Packages of Services, you can group services and offer x number of appointments for each one; and it allows a customer to book all those services at once, and make one payment immediately.
I use google translate to put it in english
I understand about the packages .. but there would be infinite packages
The idea is that the client reserves a service and without leaving to be able to add other services, regardless of what they are, and that the reservation is added and reserving n hours.
many of our clients take advantage of the day and do various things ..
It is an aesthetic company
for example, a person can do:
Arrives at 8 am - Uva rays, I go out and do a waxing of legs, arms, face and then to finish a foot massage
in the end there are 5 different services and it leaves at 12
what is not viable for us is that you have to make 5 reservations
and the packages do not work, because the combinations are infinite
Hi Ferre,
thank you so much
I apologize for the later response, as we don't work on weekends.
Exactly - only with Packages of services it's possible for a customer to book multiple services at once (book service A, service B, service C, and pay for them at once in one go).
You can limit the packages by creating a package that will have 1 appointment for each service.
They would not be obliged to use all services in one day.
This option limits you from having to make as many Packages as there are combinations
what I need is that they can add different services and that they do one after another, calculating the time
- Choose Service A (1h) Start 8h
Add another?
- Choose Service B (0.5h)
Add another?
- Choose Service E (0.5h)
Add another?
- Choose Service F (1h) End 11h
Do you have something similar?
I'm looking for something similar like https://booksy.com/es-us/s/eyebrows-lashes/25535_espana
that you can add services
Without that feature, the amelia plugin doesn't work for me :(
I bought it a month ago, but between initial problems and configuration I have not noticed this problem until now
is it possible to get the money back?
Hi Ferre,
thank you so much for the kind reply
I understand what you need; unfortunately the Packages have fixed amount of service appointments that are offered. You can suggest that as a feature request here, or check if there is such request there and vote for it.
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
Unfortunately, it isn't possible to process a refund for your purchase, as it will be 2 months from purchase in 3 days time.
Our company policy is 15 days money back guarantee, and in some cases we can process a refund 1 month from the purchase, but it can't be processed later than that in any case.
Our sales provider, Paddle, can't process a refund after this period of time neither, I apologize.