We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
Is it possible that when I have created an event, that the customer who books the event gets an email with an individual zoom link?
The zoom link is individual for each event. Also note that the zoom meeting is not created from a central account, but each employee has his own link.
Thanks for your help.
P.s You are welcome to close my other tickets.
Hi Kevin,
thank you for reaching out to us
In case that you have an event with capacity of more than 1 person, let's say 5, and 5 people book the event, they will all be attending the same event.
For the services, one person books one appointment with one employee - they will receive one link specifically for that customer, with that employee.
When it comes to events, we are unfortunately unable to separate the attendees to have different zoom links for different staff members.