Today I report a problem with the email placeholder:
%appointment_date% in the confirmation mail.
The year is not 2021; the email shows the year 2121. I don't understand this error because the server date/time is correct. And also the appointments in the Amelia backend are shown correctly with the year 2021. Please fix this. immediately because our customers are confused. We use the newest version of the amelia plugin.
We cannot replicate this issue on local installations, development, staging, and demo websites. No one else reported this either, so there's no issue with the plugin.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Thanks for the credentials, Markus, I received the email and resolved your problem.
The issue was with the date format you've added in WordPress' General settings. You can see in there that the date comes out wrong even in WP Settings:
"yy" doesn't exist as a valid PHP date format. "y" is a 2-digit year format, and you basically duplicated it, so for 2021 it would be "2121". If we were in 2022, it would be "2222", for 2023, it would be "2323" and so on. To use the whole year, it needs to be capital "Y", like this:
You can now see the correct format below, and also when you book an appointment in Amelia.
Today I report a problem with the email placeholder:
%appointment_date% in the confirmation mail.
The year is not 2021; the email shows the year 2121. I don't understand this error because the server date/time is correct. And also the appointments in the Amelia backend are shown correctly with the year 2021. Please fix this. immediately because our customers are confused. We use the newest version of the amelia plugin.
Best regards
Markus
Hello Markus
We cannot replicate this issue on local installations, development, staging, and demo websites. No one else reported this either, so there's no issue with the plugin.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thanks for the credentials, Markus, I received the email and resolved your problem.
The issue was with the date format you've added in WordPress' General settings. You can see in there that the date comes out wrong even in WP Settings:
"yy" doesn't exist as a valid PHP date format. "y" is a 2-digit year format, and you basically duplicated it, so for 2021 it would be "2121". If we were in 2022, it would be "2222", for 2023, it would be "2323" and so on. To use the whole year, it needs to be capital "Y", like this:
You can now see the correct format below, and also when you book an appointment in Amelia.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you :-)
You're welcome, Markus
Glad I could be of service.
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables