We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
Have we missed something as when we look in zoom there is placeholder text %service_name%, instead of the event information?
See attached screenshot
Thanks,
Alex
Hi,
is there any update on this?
Thanks,
Alex
I'm hoping to have sorted this by swapping %service_name%, for %reservation_name% in the zoom integration tab, but I'm going to have to delete and re-add a lot of events.
is there a way to duplicate an existing event and then update it?
Hello Alex
The %service_name% placeholder is only for Services, not Events, that's why that didn't work. The reservation name should be working fine for events.
At the moment, there's no way to duplicate events, but if I'm not mistaken, our developers have that as a task for our next update. Hopefully it will be added soon.
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
OK, thanks.
The update, allowing events to be duplicated, would be great to have sooner rather than later.
I completely agree with you, Alex.
We've been discussing it yesterday, and I believe it's going to be in one of our next couple of updates.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables