Hey everyone!
With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:
Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.
We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.
In the meantime, if you need help, feel free to:
-
Use the support widget on the bottom right of our websites (Amelia and wpDataTables) — our AI-powered assistant is available 24/7 and can help with many common questions.
-
Visit our documentation, articles, or YouTube channels for quick answers and step-by-step guides.
https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos
https://www.youtube.com/@wpDataTables/videos
Thank you for being so understanding, and we hope you enjoy the long weekend!
Had hosting provider allow HTTP requests from 116.203.87.139 (it's the new IP address of smsapi.wpamelia.com domain source).
Still not working. Anyone know how to fix this yet?
Hi Adam,
thank you for letting us know.
I will check with our devs; yes, the server was changed however it should work - especially due to the 3.2. update.
I will contact you back with a solution.
Not working for me either. API request on the SMS Notification tab in wp-admin returns 200 code and success message, but no data (see screenshot). Also console shows a script error (because data is null in returned JSON).
Hi Adam, and Matt
This could be due to "greylisting" as one of our clients advised here.
Host was blocking the connection - by whitelisting the rule for SMS, they have managed to resolve this.
Can you please reach out to your hosting and check with them if they have this IP on a greylist?
Done and whitelisted, still the same JSON response with HTTP code 200 (so it is connecting to the API and getting a response). It's just that the API is returning no data.
Thank you for letting me know, Matt.
I apologize for the later response, as we don't work on weekends.
Please kindly open a new ticket, so that we can proceed with resolving your issue (it is necessary in order for us to exchange credentials, which should be done in your own ticket, in Private mode).
Thank you!