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  Public Ticket #2756108
SMS notifications still not sending, added ip.
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  •  3
    Adam started the conversation

    Had hosting provider allow HTTP requests from 116.203.87.139 (it's the new  IP address of smsapi.wpamelia.com domain source).

    Still not working. Anyone know how to fix this yet?

  • [deleted] replied

    Hi Adam,

    thank you for letting us know.

    I will check with our devs; yes, the server was changed however it should work - especially due to the 3.2. update.

    I will contact you back with a solution.

  • Matt replied

    Not working for me either. API request on the SMS Notification tab in wp-admin returns 200 code and success message, but no data (see screenshot). Also console shows a script error (because data is null in returned JSON).

    3510796144.png


  • [deleted] replied

    Hi Adam, and Mattsmile.png

    This could be due to "greylisting" as one of our clients advised here.

    Host was blocking the connection - by whitelisting the rule for SMS, they have managed to resolve this.

    Can you please reach out to your hosting and check with them if they have this IP on a greylist?

  • Matt replied

    Done and whitelisted, still the same JSON response with HTTP code 200 (so it is connecting to the API and getting a response). It's just that the API is returning no data.

  • [deleted] replied

    Thank you for letting me know, Matt.

    I apologize for the later response, as we don't work on weekends.

    Please kindly open a new ticket, so that we can proceed with resolving your issue (it is necessary in order for us to exchange credentials, which should be done in your own ticket, in Private mode).

    Thank you!