We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I need to set for a service this duration:
09.00-09-25, 09:30-09:55, 10:00-10:25, etc.
Now if I set:
General settings - default time slot step: 5 min.
Services - single service - duration: 25 min.
The results is this:
09.00-09-25, 09:05-09:30, 09:10-10:35, etc.
How can I have the format 09.00-09-25, 09:30-09:55, 10:00-10:25, etc.?
Thanks.
I've tried to change...
General settings - default time slot step: 30 min.
... but in the dropdown for each service I can't select lower values of 30 min.
Hi, Michele!
Please enable the "Use service duration for booking a time slot" option in Amelia -> General Settings:
Hope that will help.
Looking forward to hearing from you.
Thanks!
Michele,
I'm glad I could help
Please feel free to contact us if you have any other questions.
Best Regards.