We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2755468
Disable woocommerce email
Closed

Comments

  • Jeroen Offinga started the conversation
    April 20, 2021 at 11:56am

    Hello,


    I would like to disable the Woocommerce email wich is send after a order confirmation. The mail contains de order details.

    We only want to send the amelia mail.


    Kind regards,


    Jeroen

  • [deleted] replied
    April 22, 2021 at 11:32am

    Hi Jeroen,

    thank you for reaching out to us.

    Unfortunately, we are unable to influence the email sent by WooCommerce; Amelia can only control prices and service info that is sent to WooCommerce.

    I'll kindly ask you to add it as a feature suggestion on this page. 

    Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.