We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
The styling is broken on my amelia events list and login page, I have disabled any caching plugins, flushed cache and browser cache and checked in incognito mode.
Reinstalled Amelia but still getting the broken styling making it not able to select any events.
I have spoke to my hosting company and its nothing at server level.
Please see screenshots attached.
Event booking url https://www.pilates-people.co.uk/book-a-class-test/
Can anyone help?
Hi Fabi,
thank you for letting us know!
Please first try Resetting the layout - go to Amelia > Customization > Reset.
After this, set the color scheme you like and Save.
Once this is done, please check the frontend.
Hi the new update today seems to have solved the issue
Thanks