We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2754971
Customizing confirmation screen
Closed

Comments

  • Robert Meador started the conversation
    April 19, 2021 at 10:34pm

    We would like to customize the confirmation screen that appears after a user has completed a booking. The one with "Congratulations" and the trophy icon. We'd like to change the messaging and add graphics appropriate to our business.

    Can we override a template in the theme, similar to how WooCommerce allows this?

  • [deleted] replied
    April 20, 2021 at 1:25pm

    Hi Robert,

    thank you for reaching out to us!

    You can change the Trophy image in ../wp-content/plugins/ameliabooking/public/img folder. The file name is trophy.svg.

    Please note that when you replace it, the new image also needs to be .svg, and you have to name it "trophy.svg" in order to work.

    As for the strings included ("Congratulations" and "Thank you! Your booking is completed."), you can simply edit the translation files located in ../wp-content/plugins/ameliabooking/languages/

    If you're keeping English as the default language, you simply need to add the translation strings in the ameliabooking-en_US.po file, found in en_US folder. I can suggest using Loco Translate, or POEDIT.