We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #2754929
Adding location to the notification .ics file
Closed

Comments

  • Rolando Rodriguez started the conversation
    April 19, 2021 at 9:30pm

    Hi,

    How can I add the LOCATION field to the .ics file that you send on the booking notification, we need it mostly for the Zoom links, if added to the calendar on the booking everything is fine, but the file sent on the notifications is very simple ..

    Cheers,

    Rolando.


  • [deleted] replied
    April 20, 2021 at 10:09pm

    Hi, Rolando!

    Sorry for the delayed response.

    And thank you for choosing Amelia.

    I'm afraid, at the moment information that is being sent in .ics files can't be modified.

    You can suggest that as a feature request here, or check if this request was already submitted and vote for it. 

    Please let us know if you have any other questions.

    Best Regards.

  • [deleted] replied
    April 21, 2021 at 11:06am

    Hi, Rolando!

    Sorry for the inconvenience. I just got to know that this option is available in Amelia now, so I apologize for the outdated information.

    Best Regards. 

  • Rolando Rodriguez replied
    April 21, 2021 at 7:39pm

    Oh Liza,

    No apologies needed, it was not existing at the time of your response, but you guys made it happen, awesome costumer support !

    Best regards,

    Rolando

  • [deleted] replied
    April 21, 2021 at 9:14pm

    Rolando,

    Thank you for understanding. And for your kind words as wellsmile.png

    Please feel free to contact us if you have any other questions. 

    Best Regards.