As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Hi the styling seems to be missing on events and customer portal pages, I did have sg optimizer installed and read it may be due to the plugin but have deactivated it, flushed cache and still getting the styling missing.
Please see screenshots attached
Hi, Fabi!
Thank you for choosing Amelia.
It looks like Amelia's CSS wasn't applied properly.
Could you please open the Customize page, click on "Reset" and then on "Save"? That should resolve the issue.
If it doesn't help, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. Once it does reoccur, you will find the plugin causing the issue.
Looking forward to hearing from you.
Hi the new update today seemed to fix the issue, thanks
Fabi,
That's great! Thank you for letting us know.
Please feel free to contact us if you have any other questions.
Best Regards.