We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
How can I add a service for 2 people?
Let's say there is a couple massage appointment, which costs 100€ for each person. So for this appointment all together they have to pay 200€.
Now I have set the minimum and the maximum to 2 people. I would expect that now when booking, the system calculates and selects 2 people right away.
Still it only shows 1 person in the checkout, also with the price of one person. I could manually set the price to 200€ from the beginning, but then in the checkout it says "1 Person" with the newly set price.
I could hide this field by CSS, but I would still need this info for other services where they would be allowed to bring more people.
Can you help?
Just fixed it, it was a caching issue!
Still there is one issue with a group appointment:
I have selected 4 people minimum, 8 people maximum.
In the frontend it shows when people select another person they want to bring the option of "3 people" up to "7 people". This is very misleading, because the user expects 4 people is mininum and obligatory.
As a user I would think for this group appointment 4 + "3 people" additionally, which makes 7 people in total.
Maybe you can change your code for the drop-down to print the value more userfriendly:
In my case the dropdown says "3 people" because it counts: [1 person + "3 people"= minimum people]. It would be better if the dropdown should just prints the minimum value, so I can ask users "How many people are you in total?"
Is there a way you can point out a way to change what is written in the dropdown?
Hi Xuan,
I apologize for the later response.
"In the frontend it shows when people select another person they want to bring the option of "3 people" up to "7 people". This is very misleading, because the user expects 4 people is mininum and obligatory.
As a user I would think for this group appointment 4 + "3 people" additionally, which makes 7 people in total."
True - thank you for the kind input. I have submitted your suggestion ( the dropdown says "3 people" because it counts: [1 person + "3 people"= minimum people]); as we don't have this option currently - we will consider it for future implementation.
Also you can post it here; users will be able to vote for it and it can be considered in the future. We have a lot of feature requests, the most requested features are in the top of the list and we really try to implement as many new features in each update.