I bought Amelia via padle.com. I was linked to a download page on tms i put it under Attachment as well as the receipt from paddle to show tat i bought Amelia. When i try to login with my email: [email protected] and use the forgot password, i get no email back, not in the spam as well. i try to contact paddle.com they told me they are just a reseller. And i should use email i get from tms but i get none. i downloaded Amelia but i when i put in order code from paddle.com i get #24711976-22328723" its is out of date or not valueable. So my purchased code from tmsstore is missing and login(https://store.tms-plugins.com/login) its not possible. I am a webdesigner i normaly i should get an email from you with purchased code but there is none only the receipt email from paddle.com. Please help me to solve that problem. Receipt paddle and the link to download Amelia is shown in attachment
I bought Amelia via padle.com. I was linked to a download page on tms i put it under Attachment as well as the receipt from paddle to show tat i bought Amelia. When i try to login with my email: [email protected] and use the forgot password, i get no email back, not in the spam as well. i try to contact paddle.com they told me they are just a reseller. And i should use email i get from tms but i get none. i downloaded Amelia but i when i put in order code from paddle.com i get #24711976-22328723" its is out of date or not valueable. So my purchased code from tmsstore is missing and login(https://store.tms-plugins.com/login) its not possible. I am a webdesigner i normaly i should get an email from you with purchased code but there is none only the receipt email from paddle.com. Please help me to solve that problem. Receipt paddle and the link to download Amelia is shown in attachment
Hi, Dirk!
Sorry for the delayed response, we don't work on weekends.
And thank you for the purchase.
I forwarded your case to my colleague and will get back to you at the earliest possible time.
Best Regards.