We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, I have problems with integrating the booking system into a pop-up. It just does not show up. I have searched in the forum, but could not find any answer that resolves my issue.
The steps for the users are:
1. Click on a button => Pop-Up opes up with infos and another button "book now"
2. User clicks "book now"-Button and amelia booking tool shows up and user can book.
I am using elementor with pop ups, also tried jetPopUp, but it does not work within a nested pop up. Do you know any solution or workaround?
I did find a work-around. By using the "view as modal" option within elementor. Still, it is a little complicated. It would definitly help if you could look into the issue why it won't load within a nested pop-up. Many thanks.
Hello Xuan
Thanks for letting us know the issue has been resolved. At the moment we're having issues with Amelia's blocks in Elementor's popups, so using [shortcode] widget should work fine.
Our developers are aware of this, and they will fix it for one of our future updates.
Sorry for the inconvenience.
Kind Regards,
Aleksandar Vuković
[email protected]
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