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  Public Ticket #2753218
I can't download AMELIA
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  • Lesly started the conversation

    I can't download AMELIA
    After the purchase I got an email, I went to my account at https://store.tms-plugins.com/user/purchases and I click DOWNLOAD and it says "You are not allowed to download files" I need to download the plugin to put it on my website.
  • [deleted] replied

    Hi, Lesly!

    Thank you for your purchase.

    Sometimes it happens due to the browser's security settings. So, please try to download Amelia in another browser.

    Sorry for this inconvenience.

    Best Regards. 

  • Lesly replied
    Thank you, with your instructions I could download it
  • [deleted] replied

    Hi, Lesly!

    That's great! I'm glad the issue was resolved.

    Please feel free to contact us if you have any other questions.

    Best Regards.