We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Dear Amelia Team,
I run a clinic with 30 employees and
Now we are using two different Wordpress plugin for appointments and events and we are thinking about switching to Amelia.
Browsing Amelia functionalities before buying and trying it, I was able to found almost everything we need but one fundamental option. I would like to know if I just missed it or it is not available in Amelia.
For our organisation we have to le the system check for available employees and available rooms/resources when clients book an appointment, for other appointments we need 2 or more employees.
With the plugin I'm currently using I can create a service, for instance "Speech Therapy" that is a "cooperative" one composed by "Child Room" and "A Speech Therapist", "Child Room" check for available resources (from a managing point of view structural and human resources are the same) and "A Speech Therapist" check for available speech therapists. Once a costumer book the cooperative appointment, both the therapist and the room is booked. The same hold for instance when we have equipe evaluation and multiple professionals with different skill sets are booked together.
Is there an option or add-on that allow Amelia to do that (or anything that will reach the same result)?
Best.
Hi, David!
Sorry for the delayed response, we don't work on weekends.
And thank you for your inquiry.
I'm afraid I have to disappoint you: at the moment, it's not possible to select rooms in Amelia. Also, each Service can be performed by only one Employee, so if you have Services that require multiple therapists to work together, this also can't be achieved in Amelia.
Please let us know if you have any other questions.
Best Regards.