We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2752187
Event calendar events won't show
Closed

Comments

  • Nick started the conversation
    April 16, 2021 at 12:44pm

    Dear support,

    On this page: http://dev-prodin-wp.nl.62-221-197-156.maakum.nl/cursussen/

    I should see an upcomming event in the calendar. Only the sidebar shows some info, but I don't see any events in de calendar itself. I'd like to see the events like your demo: https://consultant.wpamelia.com/events-calendar/

    I can't see any js errors so my question is; What can we do to fix this?

    Kind Regards,

    Nick

  • [deleted] replied
    April 16, 2021 at 12:48pm

    Hi, Nick!

    Thank you for choosing Amelia.

    It looks like a conflict with another plugin.

    Please deactivate all other plugins except for our plugin, refresh the Event page, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. Once it does reoccur, you will find the plugin causing the issue.

    Please note that if you use the SG Optimizer plugin, you should exclude pages with Amelia from its settings since there's a conflict between the two plugins.

    Looking forward to hearing from you.