As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
We have WPDataTables for almost a year now and would like to pay for another year but only when we can purchase the product without Paddle.net which I personally can only speak against: despite my repeated attempts to contact them I haven't been able to either update the purchased plugin nor gotten a single helpful response. They actually answered only once with an empty help promise and ignored all further requests. Terrible.
Is there a way I can purchase wpDataTables directly from the official site without having to use Paddle.net as to insure proper customer service throughout the next year?
Thank you.