We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, my client is interested in using Amelia, but has expressed the need for a gift voucher type system. (User can purchase a coupon code, essentially)
Does Amelia have anything like this?
or... the ability to generate a coupon code programmatically?
If it's a matter of interacting with an API, could you please point me at the documentation so that I can see what is involved with coding a solution?
Thank you,
Gareth.
Hi Gareth,
thank you for reaching out to us, and for taking interest in Amelia.
We do have automatically generated coupons that will be sent to the customer after a predetermined number of approved appointments; you can see more about it here, and let me know after that if you have more questions about them
Interesting, but that's obviously not what I am asking about.
Hi Gareth,
thank you for the kind reply.
Would you mind letting me know in a bit more detail about the coupons you need? Unfortunately we don't have the ones that can be purchased and applied as vouchers for example, gift vouchers from one person to another.
Let me know