We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
We are using woocommerce service to handle the payment on our website and we have configured the section "Set MetaData and Description" in Payment settings as per the following settings:
Appt: %appointment_date_time%
Customer: %customer_full_name%
patient: %custom_field_1%
Service: %service_name%
Price: %service_price%
We need to export weekly report of sales and include the details of services sold using Amelia.
When we try to generate a report on woocommerce, we are getting the following result for raw details for the Amelia medatada.
Item NameAmeliaA Treatment – Distant Pranic Healing (distant healing)a:19:{s:4:"type";s:11:"appointment";s:9:"serviceId";i:2;s:10:"providerId";i:8;s:10:"locationId";i:1;s:4:"name";s:40:"Pranic Healing session (Distant healing)";s:8:"couponId";s:0:"";s:10:"couponCode";s:0:"";s:12:"bookingStart";s:16:"2021-04-17 09:00";s:10:"bookingEnd";s:16:"2021-04-17 11:00";s:6:"status";s:8:"approved";s:14:"dateTimeValues";a:1:{i:0;a:2:{s:5:"start";s:16:"2021-04-17 09:00";s:3:"end";s:16:"2021-04-17 11:00";}}s:18:"notifyParticipants";i:1;s:8:"bookings";a:1:{i:0;a:7:{s:10:"customerId";i:354;s:8:"customer";a:6:{s:5:"email";s:20:"[email protected]";s:10:"externalId";i:417;s:9:"firstName";s:10:"Julia L";s:2:"id";i:354;s:8:"lastName";s:12:"Sin";s:5:"phone";s:12:"+23057073788";}s:7:"persons";i:1;s:6:"extras";a:0:{}s:6:"status";s:8:"approved";s:9:"utcOffset";i:240;s:12:"customFields";a:1:{i:1;a:3:{s:5:"label";s:22:"Patient Name & Surname";s:5:"value";s:9:"Julia L";s:4:"type";s:4:"text";}}}}s:7:"payment";a:4:{s:7:"gateway";s:2:"wc";s:12:"gatewayTitle";s:11:"Credit Card";s:6:"amount";i:0;s:6:"status";s:4:"paid";}s:9:"recurring";a:0:{}s:7:"package";a:0:{}s:28:"uploadedCustomFieldFilesInfo";a:0:{}s:6:"labels";s:147:" Appointment Info Neermal Goorye | Sat, April 17, 2021 9:00 am | %booked_customer% | Pranic Healing session (Distant healing) | MURs0.00 | ";s:9:"processed";b:1;}
Please guide us how to use the metadata of amelia please guide us how we
Please guide us how to use the metadata of Amelia and generate a proper neat report with the following fields:
Appt: %appointment_date_time%
Customer: %customer_full_name%
patient: %custom_field_1%
Service: %service_name%
Price: %service_price%
Thank you & kind regards
Roshan
Hi Roshan,
thank you for letting me know.
I apologize for the later reply - we have found a possible cause.
This is where our MetaData is read from
It's a PHP line, and it requires finding $data['labels'] in order to get that HTML from the order.
You can use it to "capture" the MetaData for a particular order; just place that line into PHP where you need it.