We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello dear Amelia team,
I now have a second employee on the team.
I use the step-by-step booking Wizard for a service.
And now a selection of the employee is offered.
But I do not want that.
I would like to automatically go to the calendar for the day with "Any employee", just like with just one employee.
So skip the step "Select employee".
How can I best do that?
Many thanks for your help
Manfred :-)
Hello Manfred
I hope you're doing well!
You can hide the employee drop-down option with some custom CSS:
Kind Regards,
Aleksandar Vuković
[email protected]
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Aleksandar,
thankds for your help.
The dropdown option for employees is hidden.
So the customer has to click "continue" again.
I would like to come directly to the calendar selection.
Just like when only one employee offers the service.
Do you have a solution for that?
Thanks
Manfred :-)
I believe so, Manfred
Just add this script on the booking page, and it should work fine:
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Aleksandar,
thankds for your help.
It seems that my knowledge is no longer sufficient.
Use DIVI and copied the code into the page under the Amelia shortcode, see pic.
Unfortunately it doesn't work.
How can I integrate the code correctly?
Do you have any more tips and help for me?
Thank you
Manfred :-)
You also need to hide the employees section, Manfred
If that doesn't work either, can you please provide me wp-admin credentials, so I can remote in, and take a look?
Please remember that this is a public ticket, so make sure to enable the PRIVATE response when sharing your credentials.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi again Manfred
You're still on v2.9, which is from August, 2020. That's why it's not working.
Please update Amelia to v3.1.2, and then it should work fine.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Aleksandar,
now it works. Thanks :-)
1. Add this script on the booking page to come directly to the calendar selection
2. Hide the employee drop-down option with some custom CSS:
Great news, Manfred
Thanks for letting me know.
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables