As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com
Hello! I need my schedule to have the times of 7:45 a.m- 8:45 a.m but it is only allowing me to book 7:30 a.m- 8:30 a.m. If you could kindly get back to me on how to configure this. Thanks!
Hi Jessica,
thank you for reaching out to us.
Please first try going to Amelia > Settings > General settings > Time Slot step and change it to 15 minutes.
Once you do this, check option Use service duration for booking a time slot.
Then go to set your service duration to 1 hour, no buffer times.
Then go to employee and set his work hours to start at 7:45am.
Please let me know!