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  Public Ticket #2750292
Amelia Booking and Catalog View
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  • Pedro Campos started the conversation

    Hello,

    I've set up a website for appointments and it's not supposed to customers to choose their professional, so I create individual pages of booking for each employee.

    The Booking and Catalog View won't load shows up the Amelia spin of loading but won't show nothing.

    Another questions is I previously set up the employee for the Booking or Catalog View but still gives the customer the power to choose, is it supposed to be like that? Or would be block the employee that was previously selected in back-end?

    I use Elementor Pro to set up front-end.


    Thank you in advance for your time.


    Pedro Campos

  •  2,572
    Aleksandar replied

    Hello Pedro

    I can't see anything on the page you left as a related URL.

    If you assign only one employee to service, only that employee will be able to work on that service, but if you have multiple services, with different employees assigned to those services, your customers will be able to choose the service or the employee. If you wish to hide the employee section, you can do it with this CSS in the [ameliabooking] view:

    div.el-form-item.am-select-employee-option {
    display: none !important;
    }

    As for [ameliacatalog], the employee appears in a few more places, so in order to completely remove the mention of an employee, you could use these:

    For thumbnails:

    .am-category-services-thumbs {
    opacity: 0 !important;
    }

    Second page (details and calendar):

    .am-service-info > div > div:nth-child(2) {
    display: none;
    }

    In the booking form:

    .am-confirm-booking-data.el-row > div:nth-child(1) > div > div:nth-child(1) {
    display: none;
    }
    I can't say why the booking form just spins until I take a look, but please check these points:

    1. Are these services visible on the site? 

    9142153063.png

    2. If they are, is the employee assigned to these services?

    3. If he is, check his working hours. Working hours where services are defined in the intervals will only show the services defined in there. Make sure these two services are also included.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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  • Pedro Campos replied

    Hello Aleksandar


    Thank you for your reply.


    By mistake I forgot to save the employee work hours. Its working properly now.

    My question about employee name is that in back end I configure the catalog to the the employee but when open the calendar it comes "Any Employee" instead of the employee I select in back end and end up to have access to any employee with the time the customer desire instead of showing the available time for the employee I selected. If I use the CSS to hide this part it will be selected to the employee I select in back end or will be available to all employees availability?

  • Pedro Campos replied

    Hello Aleksandar,


    Another thing, when scrooling the page the [ameliabooking] or [ameliacatalog] end up to hide the header, any way to prevent this?


    Thank you

  •  2,572
    Aleksandar replied

    Hello Pedro

    I see this is a Package, so when you edit the package, go to the Services tab, and below each service you'll see "employees":

    3624748843.png

    Make sure to un-check employees you don't want working on these services, and you won't see the Employee drop-down on front-end.

    As for the header - can you please show me what you mean in a screenshot, and tell me on which page I can see that?

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

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  • Pedro Campos replied

    Hello Aleksandar,


    Thank you for the reply. I was able to create specific service for each employee like that work as I want.

    As for the header in the attachment there is 2 files You will be able to see what a mean.


    Once again Thank You for your time.

  •  2,572
    Aleksandar replied

    You're welcome, Pedro.

    You can hide the blue section - what you call a header with this CSS:

    .am-service-gallery {
    display: none !important;
    }
    

    Custom CSS needs to be applied to the page where the booking form is. Depending on what you're using (Gutenberg blocks, or some page builder), adding the CSS can be done in a few different ways. If you need help with adding custom CSS to the page, please take a look at this article.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables