We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
This is the message from the staff at the shop:
"Ill give you the whole run down. Last night woman calls and says it won’t let her click the time. So I tried to do it and she was right (4/29 Hand gun cleaning). You could not click the time but you could click the continue button. I obviously didn’t go through with the process but that’s what I found to be an issue."
Is this a known issues that happens?
Hello Rudy
This cannot happen. If there's only one time slot available for a certain date, like here, that time slot is automatically selected. The "CONTINUE" button would not be there if the time slot was not available:
Can you show me where this specific service is, and check with your staff if this is what they saw? If it is, they can book that time slot freely. When the time slot is shown on front-end it is bookable. When there are no available time slots - they will not be shown.
Kind Regards,
Aleksandar Vuković
[email protected]
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