We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2749993
Simultaneous booking
Closed

Comments

  • Gianni started the conversation
    April 14, 2021 at 12:49pm

    Hello,
    I would like to understand if the plugin allows the simultaneous booking of 2 or more appointments in the same time slot. My problem is that in the same appointment (for a doctor's office) there can be 2 patients.

    Thanks to the availability

  • Gianni replied
    April 15, 2021 at 2:42pm

    Hello,
    any news regarding my request? Thank you

  • [deleted] replied
    April 15, 2021 at 8:32pm

    Hi, Gianni!

    Thank you for your inquiry.

    Yes, sure. You can set the Capacity of a Service to 2-3-10 clients, so the same time slot can be booked by multiple people if needed.

    Please let us know if you have any other questions.

    Best Regards. 

  • Gianni replied
    April 16, 2021 at 7:12am

    Hi Liza thanks for the reply.

    Could you tell me how I can set it up?
    Thank you

  • [deleted] replied
    April 16, 2021 at 9:58am

    Hi, Gianni!

    Yes, sure.

    Please open the Service modal and set the Maximum capacity to the required number:

    8118305330.png

    After that, please open the Amelia -> Settings -> Appointments and enable the Allow booking below minimum capacity option (without that appointment won't be available for booking by multiple clients separately).

    After that, you can test booking. Please do it being logged out from your Admin user or in incognito mode.

    Best Regards.


  • Gianni replied
    April 16, 2021 at 2:08pm

    Thanks a lot Liza I solved.

  • [deleted] replied
    April 16, 2021 at 11:12pm

    Hi, Gianni,

    That's great! I'm glad I could helpsmile.png

    Please let us know if you have any other questions.

    Best Regards.