We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Do you have the facility to take a deposit payment from a customer? If yes what deposit features do you have?
Hi Sabine,
thank you for reaching out to us!
Unfortunately, there are no integrations with other plugins that would allow this, nor does Amelia currently have a deposit system. Our developers will be working on implementing the deposits as soon as they can - this is a requested feature.
For example if your service costs $20 and if you want to set deposit of 20% to pay online and rest onsite, you can make service where you will set price of $4 (which is 20% of $20) and then explain in service title and description how much is the real price of this service.