We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi there, we put all working times for our yoga classes and 1 event. The booking system shows another booking time then we put in Amelia when we look under our homepage. Example April, 18th 2021 is Wemon's Circle as event. But the system shows if someone would like to book only April 17th 2021 available. I could not bring synchronize it with Wordpress. What should I put under setting in both systems (Amelia and Wordpress). Can you support with that? Thank you
Hello there.
I'm sorry but I cannot quite understand what's going on. Can you please record your screen, or provide some screenshots, so I can understand the issue better?
On your home page, I can only see appointments, not events. I checked a few services, but they all come back with no available dates, so you should check the services' durations, and your employee's working hours, to see if they fit.
Kind Regards,
Aleksandar Vuković
[email protected]
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