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  Public Ticket #2747970
All forms suddenly look strange on site
Closed

Comments

  •  1
    Ellen started the conversation

    Hi there, 

    The plugin was working perfectly for me but I have since been working on integrating with zoom and google calendars and when I return to the front end of my website the booking form layouts all look enlarged, out of place and without the same formatting as previously. Picture is attached. Thank you!

  • [deleted] replied

    Hi, Ellen!

    Thank you for choosing Amelia.

    Issues like this one usually occur when Amelia's CSS wasn’t applied correctly or there is a conflict with another plugin.

    First,  please open the Amelia -> Customize page, click on "Reset" and then on "Save".

    If it doesn't help, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. Once it does reoccur, you will have found the plugin causing the issue.

    Please note that if you use the SG Optimizer plugin, you should exclude pages with Amelia from its settings since there's a conflict between the two plugins.

    Looking forward to hearing from you. 

  •  1
    Ellen replied

    Amazing, reseting in the customiser worked perfectly! Thank you for the quick reply Liza, saved my life :)

  • [deleted] replied

    Hi, Ellen!

    Woohoo! I'm glad I could helpsmile.png

    Feel free to contact us if you have any other questions.

    Best Regards.