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Hello Ken
I'm sorry to hear about the issues. Unfortunately, I can't say what's going on without remoting to your website.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check Private Reply so nobody can see them except us.
Kind Regards,
Aleksandar Vuković
[email protected]
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Hi Alesander, you may close this ticket. I accidentally made a duplicate (https://tmsplugins.ticksy.com/ticket/2747778/).