We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
If I use your service on two separate domains can I synchronise calendars with these two domains? So that I can take in bookings on both domains and they synchronise my availability accordingly on both sites?
Thanks
Hi Joanna,
thank you for contacting us!
Unfortunately, it cannot work the way you require. In a multi-site environment, all the sites (no matter if they have different domains or the same domain with subdomains) are separate sites. That means the data is saved in different databases.
But you still can avoid overbooking with a workaround. If you connect the same Employees to the same Google Calendars on both sites, the Calendars will be receiving bookings from them and blocking busy time slots.
Please note that in order to set it this way, you'll have to enable Remove Calendar Busy Slots in Amelia -> Settings -> Integrations -> Google Calendar: