We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hey,
I've set up the amelia plugin and synced it with client and secret id for a client.
What steps does my client have to undertake to make the appointments appear in his outlook schedule? Or do i need to do some other things then just setting up the id's?
Much appreciated.
Viktor
Hi Viktor,
thank you for reaching out to us!
Once you are done setting up the ID's and other settings in Amelia > Settings > Integrations > Outlook Calendar, please go to an employee whose appointments you want to have reflected in Outlook, and sign them in.
Here is our tutorial on the set up: