Hello there,

I'm trying to offer a service to multiple individual customers. I set up a service with a capacity of up to 50 users, but after the first one has booked, the timeslot is no longer available.

Is this even doable via services or do I have to use events for that? Customers shall all receive a zoom link (this is basically like a small seminar, indiidual users shall book, but all should end up in the same Zoom Call).

How can I sort events? Services have categories to allow filtered display, how does it work with events?

Best wishes

HI. I have this question but the solution does not make sense. 

For a service, I set our minimum capacity to 1, and maximum capacity to 999. 

If "Allow booking below minimum capacity" is not selected , then an additional user cannot choose the slot, its crossed out. When I do enable "Allow booking below minimum capacity" I can book it. 

But whats the minimum capacity got to do with it? It should be on maximum capacity? I have sold 1 slot, and I have 998 more to the maximum, so minimum capacity is nothing to do with allowing extra people to book? I should be able to sell 999 bookings for this service, even with both the options disabled: "Allow booking below minimum capacity" AND "Allow booking above minimum capacity"

Thanks

Hi Liza

We are trying to have table bookings for a cafe. They sell "Afternoon teas" for either 2 people or 4 people. Its becoming quite tricky due to Amelia limitations especially the necessity to tie every booking to an Employee. I do hope you remove that limitation in the future. 

So I set up an Afternoon Tea for 2 people, and set minimum to 2, maximum to 2. So when they checkout, they see the price as £15 per person but it defaults to 2 people at £30. For this to default to 2 people (or 4 people for the afternoon tea for 4), then we must disable the "Allow booking below minimum (and maximum) capacity". It just defaults to 2 then. 

BUT we also do deliveries and collections of afternoon tea at 2pm. More than one booking can be made for a collection at 2pm. So we want minimum capacity 1, and maximum capacity 20 people to be able to book a collection for 2pm. But with the above setting, when someone books one, no one else can, even though we have set a maximum capacity. We have to enable "Allow booking below minimum capacity" like you say below.

This then does work for collections/deliveries, BUT It spoils the table booking, as that is fixes to 2 people. So we have to change the table booking to allow only 1 "person" but call it it table for 2, and double the price. So we can get that working also, but its not how we want it. 

Its just strange that to allow bookings within the minimum and maximum capacity, we need to enable "Allow booking below minimum (and maximum) capacity". We shouldn't need to, because setting the minimum and maximum capacity should be enough. If I set a minimum capacity then it means just that, and if I want to sell less, I just lower the capacity. Same for maximum. And I dont understand why "Allow booking below minimum capacity" is the setting to use to allow booking OVER the minimum capacity. Doesn't make sense!

So we think we can work around your limitations, but I was just questioning why "Allow booking below minimum capacity" is needed to "Allow booking more than minimum capacity". Hopefully you can see the confusion with this setting. If you could explain how you interpret "Allow booking below minimum capacity" it may help understand it more. 

BTW way as you know from booking tables you dont need to assign an "Employee" to each table. 1 person can deal with many tables. So limiting 1 employee to 1 service is really bad limitation in Amelia for so many more services, not tied to a person. It would open up so many more possibilities if we did not have to link it to an employee. Or set an employee to ba "able to handle x number of bookings" so we can set the book a table employee to handle 10 bookings (10 tables). Amelia can easily then be used to book restaurant tables, courses etc. I cant find any other good table booking system, Amelia comes close in terms of ease of use and design, but it just has the Employee issue. Its not feasible to create an employee per time slot, because for our use case we would have tens and tens of employees and its a nightmare to manage. 

Thanks

I really hope Amelia gets expanded to work with cafe/restaurant tables.  It's pretty tricky to configure with their limitaions. Has anyone succesfully done it?