We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello I have three questions:
1. I would like to be able to offer a reduced price price for the second booking if a recurring booking is booked - is this possible?
2. I would like to show the categories in the booking wizard as well as the services - the category of service justifies the price so it would be useful to have the category showing too.
3. I would like to have a check box for accepting our terms and conditions before the bookings are made - is it possible to include a link to the terms and conditions within the booking form?
Hi, Tasha!
Sorry for the delayed response, we don't work on weekends.
And thank you for choosing Amelia.
1. I'm afraid, at the moment the price can't be changed dynamically (so, to be reduced after the first booking). But it can be achieved by using Coupons. You can create them the way your Customers will receive a coupon with let's say 10% discount that they can use only one time for this particular Service. You can find more information on Coupons here.
2. In Amelia, different views were created for different purposes. That's why only the Catalog view has the Category selection since it was meant to start the booking process with Categories and Services presentation. The Booking wizard view doesn't have this option.
3. Sure!
To add a link to Terms & Conditions, you need to add the "Text Content" custom field, like this:
Then, you need to add a mandatory check-box custom field, where they have to agree with the terms and conditions when they book:
I hope that will help.
Best Regards.
Hi Liza,
Thank you for your response - in respect of point 2 - is there any CSS I could use to simply include the category on the booking page so that it shows all of the details of the booking eg. date, time, employee, service and category?
Can you also confirm whether the terms and conditions can appear as a modal so that customers do not have to go through the entire booking process again if they click onto it please.
Hi, Tasha!
I'm afraid, it can't be added with a simple CSS since it will change the structure of the page. Maybe it can be solved by adding this information outside of Amelia. Or by using the Catalog view?
The Terms and Conditions will be opened as a page, so if you want it to open in a new tab automatically and you have no other settings on your WordPress that open links in new tabs, you should use:
Hope that will help.
Best Regards.
Perfect! Thank you!
Tasha,
I'm glad I could help
Please feel free to contact us if you have any other questions.
Best regards.