We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I get the error:
ErrorTable in data source has no rows.
but the google sheet has rows ...
please help
Thanks
Hi Marcos
Thank you for reaching out to us.
This usually happens when the spreadsheet is not structured correctly. You can see an example of the spreadsheet in our documentation.
Could you kindly send us the file so we can take a closer look?
Hi
This is the link to the google file:
https://docs.google.com/spreadsheets/d/e/2PACX-1vQZRNFr4izP1YCjS6wOySUz4LOKQBr3cYUYv9gbfqijKJJO-s32VYJ6WZi4LMjUDBrmJrxpQG4DHE0n/pubhtml
Hi Marcos
I simply copy pasted the data into this spreadsheet
https://docs.google.com/spreadsheets/d/1NuJ1PHK_I8q1njmj5xDxJh1RTVHCuV6xQjS33Uwr6vc/edit?usp=sharing
and I could successfully create a table as you can see on the screenshot below.
Please try using this sheet and you can rearrange the columns in wpDataTables if needed.
Hi
I did as you said and copied the data to a new google sheet and it worked indeed.
Do not know what was wrong with the original sheet, but seems to work now.
Thanks
Marcos
You are most welcome
If there is anything else we can assist you with please don't hesitate to open a new ticket.
Have a wonderful day!