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  Public Ticket #2745455
Group appointment bug
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Comments

  • Tim started the conversation
    April 9, 2021 at 11:51am

    Hi! 

    I noticed a bug when 2 appointments are made at them same time, on the exact same moment. 

    When 2 individual customers select the same date & time and pay on the exact same time, the Amelia Plugin shows this as a group appointment.

    It should not be possible that 1 time slot is booked more than 1 time (same employe), because 1 person can not do 2 appointments at once. 

    Is this something that i can fix or you guys can?

  • [deleted] replied
    April 9, 2021 at 5:08pm

    Hi Tim,

    thank you so much for letting us know!

    Does seem strange - is it for exact same service? If so can you please go to that service and check if you have Maximum Capacity over 1?

    If you don't, then go to Amelia > Settings > Appointments, and make sure that Allow Booking Above Maximum Capacity is off.

    If you do all of this, and it still happens, please let me know.

  • Tim replied
    April 13, 2021 at 8:32am

    Hi Ivana,

    'Allow Booking Above Maximum Capacity' was on, thanks!

    Hope that this fixes the problem. If it still happens i will let you know!

  • [deleted] replied
    April 13, 2021 at 10:41am

    Glad to hear it's resolved, Tim.

    If you have any questions, feel free to contact again.

    I wish you a pleasant daysmile.png