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  Public Ticket #2745253
One employee has two services
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  •  1
    Kennet Jansson started the conversation

    Hello sir!

    How to make this scenario?

    One employee has two services, morning massage and evening massage.

    Morning massage is 1 h 30 min for $49
    From 11:30 - 13.00 and 13.00 - 14:30

    Evening massage is 2 h 00 min $89
    From 17:00 - 19:00 and 19:00 - 21:00

    I have tried and tried to configured but faild, please help




    Regards Ken

  • [deleted] replied

    Hi Kennet,

    thank you so much for reaching out to us!

    From what I understand Morning massage would be one service, and Evening anoher?

    If so, then we can do this with some Work Hours tweaks.

    Go to Amelia > Employee > this employee > Work Hours.

    Open one day (Monday, for example) and set working hours from 11:30 - 14:30. There will be a little field there asking you for which service this applies, select Morning massage.

    Stay in this same place, and click + symbol on the Monday tab (it's on the right side). This will add another time for that day.

    In this other time, set it to be 17:00 - 21:00.

    Save this day, and click Apply to All Days if you need to.

    Go to create a Service called Morning massage. Set it to have service duration 2 hours, without buffer times, set the price, choose that employee, and save.

    Create another service, set duration to 1h 30 minutes, and choose the same employee. Set the price you wish.

    Now when you go to your booking window, you will see available slots:

    11:30 - 13.00 for morning massage

    13.00 - 14:30 for morning massage

    17:00 - 19:00 for evening massage

    19:00 - 21:00 for evening massage

    Let me know if it worked for you :-)

  •  1
    Kennet Jansson replied

    Hello

     

    Ok thanks! I was working on having the same service but different duringtime regarding of time. I will create different services.

     

    Is it possible for one person to book two services at once? Meaning two services, same time in one booking process.

     

    I can see that it is not possible with packages. (?) When I try the time is not available for two services on the same time

  • [deleted] replied

    Hi Kennet,

    thank you for contacting back!

    Yes, you can optionally create it as one service with two times a day; however, since you told me that you would price them differently this would not be possible.

    Only one time slot can be booked per one, well, booking process (from start to finish). You can use Packages to offer one appointment for Evening service one for Morning service; they should both be available in that way because you're offering a Package (if you tried this before making one service for each it wouldn't happen, one slot would be blocked, true).

    Let me know if you found 2 services suitable!

  •  1
    Kennet Jansson replied

    Hello

    Ok thanks!

    Let´s say it is the same price (or no cost, just book a time) , please guide me how one client can book two different services, same time slot on the same booking process.

    Regards Ken

  • [deleted] replied

    Hi Kennet,

    All right, we can make it separate prices then, as well:

    I see that you have a Pro licence - it includes the feature packages.

    So, you can make Morning and Evening separate services, and offer a package with x number of appointments for Morning service, and x number of appointments for Evening service.

    In this way customer will be prompted to book both in the same go.

    You can set one of each, and offer the package to someone who wants to book one Morning and one Evening in the same booking process, and of course, pay for both together.

    If you want to give them flexibility, you can make it into one service that will have morning and evening slot, just remember to again, give them 2 appointments per package. However, in this case please bear in mind that they have a freedom to select one morning slot for today, and one morning slot for tomorrow - they are not limited to selecting one Morning one Evening.

    Also, package will offer you to give it for a discounted price, but this is optional, you can leave the standard prices.

    Let me know!