We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2745237
Extract Appointments with Status
Closed

Comments

  • Francesco started the conversation
    April 9, 2021 at 7:54am

    Hello,

    I can't figure out how to extract a CSV of appointments just of a certain status.

    There is a filter with Status where I can select (for example) "Pending" but it refers to the GROUP and not to the single client!

    Even when I extract the csv, there is a list of all the clients, but in the status column there is the status related to the group and there is no way to know which one is pending or has another status.

    I attach a screen of the csv extracted. "In attesa" means "pending" and as you can see from the screen there is a generic column named "number of people" but I can't get the specific client in that specific status.

    I really need this!

    Thank you very much,

    Francesco

  • [deleted] replied
    April 9, 2021 at 4:36pm

    Hi Francesco,

    thank you for reaching out to us!

    Exporting is available in Amelia, but not in the way you need it to be, unfortunately - we currently don't have filters that would allow only a certain status to be exported.

     You can suggest these feature request for Amelia here, or vote for them if there is some same request there.