We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2745000
Site or Company administrators
Closed

Comments

  •  5
    Andy Cereghino started the conversation

    Dear Amelia Team


    Is it possible to have Site or Company administrators with the dashboard view of specific employees or all employees (without them having to login on the WP backend) ?

  • [deleted] replied

    Hi Andy,

    thank you for reaching out to us!

    At the moment we can only have Employee Panel, for each employee to check their own appointments, and WP Roles, that require logging into WordPress Backend.

    You can suggest that as a feature request here, or check if there is such request there and vote for it. 

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.


  •  5
    Andy Cereghino replied

    Thank you Ivana

    I'll check the RFEs and eventually add a new RFE if no one entered it before


    I think this ticket can be closed