We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I am having trouble setting up the integration to google calendar. The redirect URL given by Amelia has http but when they ask for the redirect on the google cloud platform it says that it must have https... So it comes up as invalid. Then when I try to actually link my calendar of course it comes up as an error.
Hello John
The URI doesn't have to be https, it can be http, but the URI needs to match your website's URL.
We've just released the detailed video tutorial about this, so please take a look:
The website we worked on is a development website, so you will not be able to modify the Redirect URI directly. If you need to modify it, please go to Amelia Settings/Integrations/Google Calendar (or Outlook calendar; or both) and right-click/inspect on the Redirect URI field. Then, modify the highlighted line and delete "readonly="readonly"". After that, you will be able to change the URI right there, through settings.
That's it, just save the new settings.
If you have more issues with this, or if you have any questions, please let me know.Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Aleksandar,
So I did what you suggested and it seemed to work. My Amelia calendar still has not synced with my google calendar. Does it take a certain amount of time to sync up?
thank you
Hi again John
Existing appointments from Amelia will not be created in Google Calendar, but only the new appointments made after the integration has been established. Also, the integration only works for Appointments, not events.
Busy events from Google Calendar will be removed from your employee's availability.
Can you show me what doesn't work?
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables