We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2744525
Custom Fields
Closed

Comments

  •  5
    Andy Cereghino started the conversation
    April 8, 2021 at 1:05pm

    Dear WM Amelia Team


    We are trying to set up a 5 slots Custom  Fields

    *Street (compulsory - due to local Covid rules)

    *Street Number (compulsory - due to local Covid rules)

    *CAP (compulsory - due to local Covid rules)
    *City (compulsory - due to local Covid rules)

    *Customer Notes (optional)


    We would like to have the 4 compulsory fields imported in the customer profile/reimported automatically when customers book services.
    Ideally we are looking a way to check the address validity via Google too

    Is there some way or workaround to achieve this ?

    Thank you in advance

    Andrea

  • [deleted] replied
    April 8, 2021 at 9:01pm

    Hi, Andrea!

    Thank you for choosing Amelia.

    I'm afraid, at the moment it's only possible to collect this data via Custom fields and store it in the Appointment/Event modals. Probably, this information can be added to the Customer's profile, but it will require some custom work.

    Our developers are very busy at the moment, so they won't be having the time for custom work in the near future. But we can recommend these services for customization:

    https://codeable.io/?ref=l1TW1

    https://wpkraken.io/?tms-plugins

    They do develop such solutions, so if you consider customization as a possible solution, you should contact them.

    Please let us know if you have any other questions.

    Best regards. 

  •  5
    Andy Cereghino replied
    April 9, 2021 at 8:11pm

    Thank you Liza

    I'll check the RFEs and eventually add a new RFE if no one entered it before as i am sure quite a few companies are interested in such a feature :)

    I think this ticket can be closed

  • [deleted] replied
    April 9, 2021 at 8:40pm

    Hi, Andrea!

    Thank you for your time. And sorry that I couldn't be more helpful. 

    Please feel free to contact us if you have any other questions.

    Best Regards.