We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I miss since I bougt the plugin a reminder option 30 minutes or 1 hour before the meeting starts. Thus Amelia ist especiallized on such an appointments, I don't really understand why ist not possible to send a reminder close to the meeting time. That is essential for most of the bussiness and most of my clients too.
I've searched und seen a lot of Tickets requesting such a feature, but it seems it is still not on your roadmap. Could you tell me if you have an ETA for such a feature?
Thanks in advance.
Hello Maria
Thank you for the suggestion. Like you said it has been requested already by a lot of our customers, but our developers haven't been able to implement it yet. They will be focusing on new, custom email notifications, and a custom reminder notification is also included, but I cannot say when those will be included in the plugin.
At the moment, there's no ETA for this.
Sorry for the inconvenience.
Kind Regards,
Aleksandar Vuković
[email protected]
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