We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, I use directly in my triggers or by launching from a procedure the SQL statements which allow me to block the process of deleting a row from my table to return an error message :
SIGNAL SQLSTATE '45000'
SET MESSAGE_TEXT = 'message';
It used to work fine, but it may not work since the last update of Wpdatatable. Could you give me some information that would allow me to find the use of error handling in my tables. Best regard.
I specify that the error is detected, but it is not the error message that I composed myself that appears, but the default message of Wpdatatable. What I want is that the error message that I composed myself is displayed.
Une autre précision, c'est que cette gestion des erreurs que je viens d'évoquer précédemment fonctionne parfaitement quand je la teste directement à partir de Phpmyadmin. C'est pourquoi je pense que l'origine du problème est liée à Wpdatatable.
Hello there.
Thank you for reaching out to us about this. The ticket has been forwarded to our developers, and as soon as I hear from them, I will let you know.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello again.
Can you please explain this in a bit more detail, so our developers can reproduce the issue locally?
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables