As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Please this screenshot showing that amelia booking form is not displaying live on our website - https://prnt.sc/116x2n7
Can you help me solve this issue?
Hi, Brad!
Thank you for choosing Amelia.
As far as I can see, you got it to work:
Please confirm that the issue was resolved.
Best Regards.
Yes Liza, got it sorted out.
However, if you test the calendar, I think it's not behaving right. I have set it up with 9am to 5pm Monday to Friday. But I think it's not what being displayed there.
Please see this screenshot: https://prnt.sc/117fy6m
Can you help me with how to solve that?
Hi, Brad!
Yes, that's definitely not how it should look like.
Could you please try to deactivate all other plugins and test the booking form again? There might be a conflict.
If that doesn't help, please provide us with temporary WP Admin access, so we will look into the issue from the inside. You can post the credentials as a reply to this ticket, just make sure you use private mode.
We don't interfere with any data except for the plugin and, of course, we don't provide login details to a third party.
Best Regards.