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  Public Ticket #2743998
The booking form not displaying
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  • Brad started the conversation

    Please this screenshot showing that amelia booking form is not displaying live on our website - https://prnt.sc/116x2n7

    Can you help me solve this issue?

  • [deleted] replied

    Hi, Brad!

    Thank you for choosing Amelia.

    As far as I can see, you got it to work:

    btpIdwLQTpzM5d_OJEyxB6kP5GjO4EZhCqD3HA_cd7mc7j9PWxbCVGX9yzxw5YJDGOkc26Dq7fGkAKi-FnGr2ErNX1y9Wg4Y2zUdyfk-saDIkPyrovSiWCbzcR1I6DbphJsRd4dV

    Please confirm that the issue was resolved.

    Best Regards. 

  • Brad replied

    Yes Liza, got it sorted out.

    However, if you test the calendar, I think it's not behaving right. I have set it up with 9am to 5pm Monday to Friday. But I think it's not what being displayed there.

    Please see this screenshot: https://prnt.sc/117fy6m

    Can you help me with how to solve that?

  • [deleted] replied

    Hi, Brad!

    Yes, that's definitely not how it should look like. 

    Could you please try to deactivate all other plugins and test the booking form again? There might be a conflict.

    If that doesn't help, please provide us with temporary WP Admin access, so we will look into the issue from the inside. You can post the credentials as a reply to this ticket, just make sure you use private mode. 

    We don't interfere with any data except for the plugin and, of course, we don't provide login details to a third party.

    Best Regards. 

  •   Brad replied privately
  •   [deleted] replied privately