Hello Jotte, and Craig.

You've got a broken form.

Please go into Amelia/Customize and click on Reset, and then on Save. If that also doesn't work deactivate the plugin and activate it again; delete all cache from your website and your browser, and it should work fine.

Hello again Jotte

Please check these points:

1. Are these services visible on the site? 

2. If they are, is the employee assigned to these services?

3. If he is, check his working hours. Working hours where services are defined in the intervals will only show the services defined in there. Make sure these two services are also included.

Hi again Jotte

Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

You can write credentials here because this ticket is private and nobody can see it except us.

Shortcodes can be altered per category [ameliabooking category=1] or [ameliacatalog category=1], per service [ameliabooking service=2] or [ameliacatalog category=2 service=3] or employee [ameliabooking employee=1], and so on. You can see the list of our shortcodes on the FAQ page. What do you want to do, specifically?