We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #2742316
Logarithmic charts
Closed

Comments

  • Alberto started the conversation
    April 6, 2021 at 1:36pm

    Hello,

    I want to create a logarithmic chart but can't find the option in the front end.

    I've seen it's very easy to implement with, for example, HighCharts: https://www.highcharts.com/demo/line-log-axis

    Could you please provide support on how to implement this by hand and consider adding this basic charting feature to the plugin?

    Thanks!

  • [deleted] replied
    April 7, 2021 at 3:16pm

    Hi Alberto

    Thank you for reaching out to us.

    Unfortunately this is not possible with the builtin features of the plugin, but if you need some custom solution you can check in our documentation about wpDataCharts callbacks. 

    • Every chart exposes several options that customize its look and feel. Charts usually support custom options appropriate to that visualization. wpDataChart callbacks allow adding options that are available in Google Charts API, Highcharts API and Chart.js API. 
    • All necessary resources are available in charts engines API (depends on which one you use). Every engine has a different approach to chart settings. In wpDataChart callbacks you have to adopt those settings to the wpDataChart object (you can take a look at examples for each engine in our documentation, and also in Support help center). Huge number of examples for any area of programming can be found on stackoverflow.com (typing your problem in google and at the end add "site: stackoverflow.com" and google will search only that website). Also, a lot of examples of charts, chart settings and customization can be found on jsffidle.net (typing in google for example "line chart highcharts jsffidle")
    • Please note that using hooks or wpdatatable and wpDataChart callbacks requires certain level of programming skills and included support refers only to advice.