We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

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We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2742266
Adding form to Elementor Popup
Closed

Comments

  • Andrew started the conversation
    April 6, 2021 at 12:45pm

    I am using Amelia fo the first time, so forgive me if this is obvious, but I have followed a previous public ticket.

    I am looking to add a booking form to an Elementor Popup, but only the shortcode is shown at the front end. I have completed the following steps:

    • given the trigger an ID.
    • Added trigger "Load booking form manually"
    • Enable the "Prevent Closing on Overlay" option in the popup settings
    • Clicked trigger to load popup

    On the front end all that I see is the shortcode in the attached screenshot.

  • [deleted] replied
    April 7, 2021 at 9:23am

    Hi Andrew,

    thank you for reaching out to us!

    Your shortcode seems to have capital letters which may cause a conflict.

    Please advise if this is the tutorial you have followed:

    It needs to have the ID of the button that is calling the popup, so this is how one of the shortcodes should look like in the Elementor pop-up:

    [ameliabooking trigger=amelia-button-id]

    so if the button ID is 1 it will be:

    [ameliabooking trigger=1]

    So, you create a PopUp and set this shortcode in the popup, you will see the option Load booking form manually when you create Amelia shortcode, where you need to provide the button's ID, please look at the attachment.

    When you create a button, on which the PopUp will be called, you set its Button ID (that you will provide in the shortcode above afterwards):

    5478581827.png

    You need to enable the "Prevent Closing on Overlay" option in the popup settings:

    4035329291.png