We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
https://wpamelia.com/pricing/
As stated on that page there are monthly updates with features
I am wondering if the page is misleading because in a year only a few updates and mostly is bugs fixing
Hello Frank
While there can be some delays, we tend to release updates at least once a month. You can take a look at our change log, and see which version was released when, and what that update included.
The current version is 3.1.2, and if you don't have that version installed, please make sure you've added your purchase code in Amelia Settings/Activation, and that you've enabled auto-updates for Amelia.
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I have checked the changelog and mostly is translation, translation is not a new feature.
Please check https://wpamelia.cnflx.io/ only a few requested feature is delivered and most voted requested feature has no response from TMS Team
Hello again Frank.
I cannot agree that it's mostly translation, since we've also fixed a lot of bugs, and added improvements for the plugin with every update. Small updates, which include only a couple of fixes were crucial updates because a lot of customers had issues with the plugin. It's more important to keep the plugin running correctly and to resolve current issues than to release new features without fixing existing bugs.
A bug fix or an improvement takes a lot less time than to develop a new feature. Having our developers work on fixes and improvements along with developing new features prolongs new features from being released. Also, we do not release new features without testing them thoroughly. There's a lot that can go wrong, so before we released the Packages feature, it needed to be tested for about a month; before we released the Events Calendar form, it needed to be tested for a couple of weeks, and so on.
The plugin is already developed up to a point that adding new features is going to take more and more time. I can tell you that our team is currently working on a new Customize feature, which should be released within a month if everything goes according to plan. They are also working on multi-lingual compatibility, deposit payments, iCal synchronization, Google Meet, multi-day booking, and a lot more.
The votes cast on conflux are recorded and being worked on, depending on the priority, but that all takes time.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
New features are not the same with bugs fixing, adding translation, and improvement to the current feature.
When new features are impossible to deliver every month so the information on the pricing page stated Monthly update with New features is misleading.
You guys need to update the conflux information when some features are in development or at least some feedback from your team would be great. Because customers do not know the things on your development team backlog. and each customer has faith and trust in your product for their business development.
Thank you for your feedback, Frank, I will forward it to our management.
I agree with you that we should release new features more frequently, and we're moving towards that.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables