We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, how can I customize the automated wordpress email that is sent to the customer after they book their first appointment? Thanks, Marco
Hi, Marco!
Thank you for choosing Amelia.
I'm afraid, the WordPress login email is not coming from Amelia, but your WordPress, so it can't be changed in Amelia. Only the email notifications sent from Amelia can be changes in Amelia -> Notifications.
Please let us know if you have any other questions.
Best Regards.
Okay, thanks Liza. I'll try to find out how to customize it through Wordpress. Have a great day!
Hi, Marco,
Sorry that we couldn't do anything about that.
Feel free to contact us if you have any other questions.
Thank you and have a great day too!
Thanks Liza! Stay well : )