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  Public Ticket #2741844
Amelia
Closed

Comments

  • Michael Sporn started the conversation

    Dear Team,

    We have a minor, but critical problem, that occurs when using Amelia Frontend panel to view booked appointments on a mobile.

    If you select the field to change the date span, the mobile softkeyboard pops up, as well as the calendar. When I wanna use the calendar, the keyboard and the calendar disappear. So I could only input the date range by softkeyboard which is super-inconvenient and counter intuitive,  if not unnecessary.

    Is there a way we/ you can fix this?

    Thx and best regards

  • [deleted] replied

    Hi Michael,

    thank you for letting us know!

    I'd like to check and see why this happens exactly (very inconvenient, I understand - having a calendar would not require manual entering with softkeyboard).

    Can you please let me know if you are using Android, Apple, and which mobile browser?